Are you having trouble? We're here to help!
If you need help, our support team is always happy to assist. Email us at support@learnthaiwithnoon.com and we'll get back to you within 24-48 hours (Monday–Friday).
Before reaching out, you might be able to solve your issue right away using the common solutions below!
I never received my password and I can't log in!
No worries!Ā Just follow these steps:
- Go to the login page
- Click "Forgot Password"
- Enter your email (the one you used to purchase)
- Click on "Send Recovery Info"
- Check your email inbox for the reset link (and check spam/junk/promotions folders if you don't see it right away)
- Set your new password and log in
If for some reason you still don't receive the email, please reach out to us at support@learnthaiwithnoon.com and we'll make sure you get access as soon as possible. We're sorry for the inconvenience and will get it sorted for you right away!
I never received any emails after my purchase. No receipt, nothing!
When you purchase any of our products, welcome and receipt emails should arrive in your inbox right away. If you don't see them, check your spam, junk, or promotions folder first. IfĀ they're still not there, you may have entered your email address incorrectly at checkout. Email us at support@learnthaiwithnoon.com with the email address and first and last name you used when you purchased. We'll get it fixed for you!
I can't find the course I purchased in my library!
All your purchased courses should appear automatically in your course library. If any course you purchased is missing, whether it's one course or all of them, email us at support@learnthaiwithnoon.com with your purchase details and we'll grant you access right away!
I can't watch the videos on my mobile phone!
For the best experience on mobile, download the free Kajabi app and log in with your account. All your courses and videos will be available there!
iOS: Download on the App Store
Android: Download on Google Play
(If these links don't work, just go to your phone's app store and type in "Kajabi" – it should be the first one)
If you're still having trouble, feel free to email us!
support@learnthaiwithnoon.com